Every booking went through Michelle's hands.
Bookings ran manually by phone and email: check the calendar, call back, note the details, confirm. That took time and invited mistakes, especially during holiday periods when everyone enquires at once.
There was no online presence at all. Anyone who did not already know the boarding house had no way to see where their cat would be spending two weeks.
Trust first, then the booking.
A warm, professional website that captures the atmosphere of the boarding house. At its heart is a custom booking tool matched to how a boarding house runs: check availability, register the cats, book the stay — all in one step.
Show the place, don't describe it
Rooms, routine and care presented so the decision is made before the enquiry.
A booking tool shaped by the workflow
Not a stock calendar but the logic of a boarding house: dates, animals, special needs.
One step instead of three phone calls
Checking availability, registering the cats and booking run as one continuous flow.
Less admin day to day
What used to be coordinated by hand now arrives complete and sorted.
“I'm absolutely thrilled with Christian's work! He took a lot of time for me, explained everything clearly and accommodated every one of my wishes. It went beyond what I had pictured. What impresses me most is how good the booking tool turned out. The website is beautiful and my customers respond extremely well to it. A thousand thanks — I can only recommend him!”
Less admin for Michelle, more convenience for her customers.
The site has been live since 2025 and bookings run through it rather than by phone and email. Customer feedback is clearly positive, and the booking tool is the part that comes up most often.